1. Overview
Initial Auto Rent is a simple browsing and concierge app. The app lets you explore vehicles, check estimated rental costs, and contact our support team through your preferred external apps (WhatsApp, email, or Google Maps).
The mobile app itself does not collect, store, or share any personal or sensitive user data.
2. Data Collection
The Initial Auto Rent app does not collect or process any of the following data types:
- Personal information or contact details
- Location data
- Financial information
- Device identifiers or usage data
- Photos, media, or files
- Messages or communications content
- Any other personal or sensitive user data
No data is automatically collected by the app.
3. How Communication Works
If you choose to contact us, the app simply opens another app on your device. All messages are handled by those external services, not by the Initial Auto Rent app.
3.1 WhatsApp
When you tap the WhatsApp button, your device opens WhatsApp with our business number +212 656 972 720. All conversations take place inside WhatsApp and are governed by WhatsApp’s own terms and privacy policy. The Initial Auto Rent app cannot access, read, or store your messages.
3.2 Email
When you tap an email button, your device opens your default email app with our address (for example bookings@initialeautorent.org) pre-filled. You decide what to write and whether to send the email. The app does not store, copy, or otherwise access the email content.
3.3 Google Maps
The “Visit the lounge” option opens our location on Google Maps so that you can obtain directions. We do not request, access, or track your device location through the app.
4. Local Features
Some features run entirely on your device, such as:
- Trip cost calculator
- Browsing vehicle profiles
- Viewing guest stories and static content
All calculations and selections stay on your device. Nothing from these features is uploaded, stored, or transmitted by the app.
5. Permissions
The app does not request or use any of the following permissions:
- Location
- Contacts
- Camera
- Microphone
- Storage or files
- Phone or SMS
No special permissions are required to use the app.
6. Data Sharing
The app does not share data with:
- Third-party companies
- Advertisers or ad networks
- Analytics or tracking providers
- External servers controlled by us or by partners
We do not include analytics SDKs, advertising SDKs, or crash reporting tools in the app.
7. Messages You Send Voluntarily
If you decide to send us a message through WhatsApp or email, we may keep that message in our inbox so we can respond, provide customer service, and meet basic legal or accounting requirements.
You can request the removal of any conversation by contacting us. These messages are not collected by the app itself; they are sent directly through WhatsApp or your email provider.
8. Children’s Privacy
The Initial Auto Rent service is designed for adults planning travel. We do not knowingly collect information from children under the age of 13. If you believe that a child has contacted us, please reach out so we can delete the communication.
9. Your Rights
If you have contacted us and wish to access, correct, or delete your messages, you can email our privacy contact:
Email (support & privacy): support@initialeautorent.org
We aim to respond to verified requests within seven business days. You can also delete WhatsApp and email conversations from your own devices at any time.
10. Policy Updates
We may update this Privacy Policy to reflect new app features, operational changes, or legal requirements. When we make material changes, we will update the “Last updated” date at the bottom of this page. The latest version will always be available in the app and on our website.
11. Contact
Concierge & Bookings:
bookings@initialeautorent.org
Support & Privacy:
support@initialeautorent.org
WhatsApp: +212 656 972 720